Privacy Policy
This Privacy Policy explains how Brands Hub (“we”, “us”) collects, uses, and protects information when you use the Brands Hub Android app for field sales representatives and the Brands Hub admin dashboard (together, the “Services”).
Who we are
Brands Hub is a sales, inventory, attendance, and workforce platform operated for a multi-outlet retail network. The Android app is used by assigned sales representatives. The admin dashboard is used by authorised company staff.
Information we collect
Depending on how you use the Services, we may collect:
- Account details: name, phone number (used as the representative login), email (admin login), assigned outlet, and role.
- Location: GPS coordinates at check-in and check-out to confirm you are within the assigned store geofence. Location is not used for continuous background tracking of the representative in the current app.
- Photos: camera photos taken at check-in and check-out to verify attendance.
- Work data: attendance punches, sales (product, quantity, optional customer name/number), sync status, and related inventory movements.
- Device and session data: authentication tokens stored on the device, and technical logs needed to operate the API (for example, to diagnose failed sync).
- Offline data: pending sales and related records stored locally on the device until they can be synced when a network connection is available.
How we use this information
We use this information to:
- Authenticate representatives and administrators
- Record and verify geofenced attendance
- Record sales and keep outlet stock in sync
- Calculate incentives and payroll-related reports for the company
- Support the representative when sales must sync after being offline
- Maintain security, audit trails, and prevent misuse (including mock-location flags)
We do not sell personal information. We do not use representative location or attendance photos for advertising.
Permissions on Android
The Brands Hub app requests:
- Location — to verify check-in and check-out against the assigned outlet geofence.
- Camera — to capture check-in/check-out photos and to scan product barcodes.
- Internet / network state — to sign in and sync sales and attendance with our servers.
Where data is stored and who it is shared with
Data is stored on our hosted backend and database used to run Brands Hub. Photos may be stored with our image-hosting provider when upload is enabled. Service providers process data only to operate the Services (hosting, database, photo storage). Authorised company admins can view attendance, sales, and related records for business operations.
We may disclose information if required by law, or to protect the rights, safety, and integrity of the company, its outlets, and users of the Services.
Retention
We keep account, attendance, sales, and related records for as long as needed for workforce, inventory, payroll, and audit purposes, or as required by applicable law. Local pending records on a device are kept until they sync or the app data is cleared.
Your choices
Representatives can request that a supervisor or admin update or deactivate an account. You may revoke location or camera permission in Android settings; some features (check-in, check-out, barcode scan) will not work without them. You may request deletion of personal data by contacting the company administrator, subject to legal and operational retention needs.
Children
The Services are intended for adult employees and contractors of the company. They are not directed at children under 13 (or the equivalent age in your jurisdiction).
Changes
We may update this policy from time to time. The “last updated” date at the top of this page will change when we do. Continued use of the Services after an update means you accept the revised policy.
Contact
For privacy questions about Brands Hub, contact your company administrator or email the operator at the address used for your Brands Hub admin account.